Privacy Policy

Newsletter

Information Protection

You communicate directly to our online payment provider via their secure server software (SSL) that encrypts all information you input before it is sent to them. The technology employs a 128 bit encryption system.

We follow strict security procedures, as dictated by the UK Data Protection Legislation, in storage and dissemination of information that you have provided. These procedures prevent unauthorised access.

Cookies

The shopping cookies used by Virtual Nations do not contain personal information but are used to facilitate your shopping by storing your shopping basket details. Web browsers can have the cookie feature disabled. If your cookies are disabled then you will still be able to browse our site but you will not able to add items to the basket or make purchases.

Virtual Nations uses a web statistics service to analyse traffic on our sites. The information gathered enables us to streamline and improve the shopping service. Information about visits to Virtual Nations is stored in a cookie. This cookie does not contain personal details or details about your shopping preferences. This service is provided to us by www.opentracker.net. Please visit their website for details of their privacy policy. If you have cookies disabled you can still visit and browse the site without loss of functionality but you will be unable to shop as detailed above.

Virtual Nations operates an Affiliate Program. This program offers sites that have an interest in our products and services to enable visitors to pass from their site to ours. In return for this Virtual Nations offers Affiliates a revenue sharing scheme. To track this referral from our Affiliates a cookie is used. This cookie only contains information about your referrer and is subsequently added to any orders placed. No personal information is stored in this cookie. If use of cookies is disabled then our Affiliate may not be credited for any orders placed by you.

When you reach the checkout you will asked to add your personal details to the order for processing. You are given the option to store this detail for future use. Accepting this option will enable a cookie to be stored on your machine with the details, this is offered purely to speed up the future shopping process. You have the option to decline this service and no cookie will be created.

Disclosure

Changes

The information we collect

Your credit card details are never given to Virtual Nations, we only receive confirmation that the transaction was successful. We never receive or store credit or debit card details.

This information will be passed on to our suppliers where the goods are dispatched to you from the supplier's premises.

The above information allows us to process and dispatch your orders and to notify you of the status of your order. We also ask you to provide us with your telephone number. This will enable us to contact you if there is a problem with your order. This is optional and providing these details may speed up order processing.

From time to time we may run special promotions, offers and competitions. To qualify for these promotions we request your name, address and e-mail address. This is for the purpose of administration of these promotions.

Security

When you purchase goods online with Virtual Nations your credit or debit card details are never revealed to Virtual Nations. We use a secure online payment provider who only advises us that a transaction has been completed. Your card details are passed to the payment provider via a secure link that is external to Virtual Nations online facilities.